FAQs

Nowadays, life can be difficult, causing a number of mental health problems such as anxiety, irritability and concern. Women are increasingly turning to psychotherapy as a support for mental balance.
Mential is a therapeutic method oriented to body and mind balance and the improvement of well-being driven by technology and data analysis. It is specially customized for women, regardless of their age. It is not only intended for women with severe mental health difficulties, but also for those who are looking for change and growth in their lives.

It is an innovative program that works with short-term objectives and encourages long-term personal growth. You will always have the support of your therapist, essential to help you on your journey, who will always supervise your program and the team of experts who reinforce it. You can communicate with them and do your daily monitoring through our platform, through exercises, videos, chats or video calls. You can also communicate and share in our community of women.

Our program is designed for the most common difficulties in women: anxiety and mood-related difficulties.
Todos our psychologists they are registered general health psychologists, with training and experience in these areas and in women's health.
We are looking for patients who are committed to their change process. Our program, to be effective, requires routines and attendance at appointments with specialists. If you are a woman involved in improving your well-being this is your place.

Your personalized program includes everything you need to help you meet your treatment goals, making sure to always reflect your concerns and progress. This is a follow-up to monthly goals, including:
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Daily monitoring of your condition, symptoms, difficulties and progress. For example, if you synchronize Mential with a smartwatch you will be able to see your tracking data reflected and we can continue to improve your program.

You will have access not only to your psychologist, but to a group of specialists who will work together to improve your well-being (nutritionists, coaches, etc.)
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Therapy activities and exercises specially adapted to you and the moment you are. From our platform you can connect to your sessions with your specialists and book an appointment with them.
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You will have a calendar where you can see the different appointments.
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You can have 24-hour access to your specialists through the platform's chat.
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So you don't miss anything, you'll have courses, guides, videos and other resources on your treatment and concerns in your weekly program. The important thing is that you can always keep moving forward.
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You can participate in our Mential women's community. Surely there are one or more groups in which you want to participate and meet other women who are going through or have been through similar situations, coming out more reinforced. And if there isn't one, you can create it yourself.

You'll have everything you need within reach, 24 hours a day, so you can work whenever you want and at your own pace.

Imagine a world where seeking mental health support is easy, efficient and personalized. Unfortunately, traditional methods for finding a psychologist can be time-consuming, overwhelming, and often leave us feeling disconnected. That's where Psymatch comes in.
Psymatch is our innovative solution that uses advanced technology to connect you with the perfect psychologist and provide them with a unique therapeutic experience.
By considering your preferences, needs, personality, cultural context and specific therapeutic requirements, Psymatch ensures that you are paired with a professional who specializes in your unique challenges and understands your individual journey.
Factors such as the therapeutic relationship, the therapist's empathy, the collaboration between the client and the therapist, hope and expectation of change, among others, are crucial for therapeutic success. These factors are considered universal and are known to have a significant impact on the outcome of the therapy.
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In Mential we have several routes, depending on your symptoms, context and objectives. In all of them, you will always have the support of your therapist, who will always monitor your program and the team of experts who reinforce it. You can communicate with them and do your daily monitoring through our platform, through exercises, videos, chats or video calls.
You can also communicate and share in our community of women. Videoconference sessions are conducted through a link from your program to your therapist's private virtual room. You only need a device with an internet connection, voice and audio. You can do this from your mobile, tablet or computer. Whatever is most comfortable for you. They are the only ones that have to be booked in advance, to ensure that your specialists are available. You will do this through our platform.

In Mential we help you with any situation that worries you and you cannot or want to face alone.
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If you feel tired, stressed, slump, anxiety, you feel like you don't reach everything, we can help you. If you are suffering from mourning for someone you love, if you want to improve your relationships or any other challenge.
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‍Mential is intended for all adult women, regardless of their age. Even for those who feel bad but don't know why, and for those who are satisfied but want to feel better.

La digital therapy is based on the automation of treatment using digital conversation solutions or exercises. It is a novel field that is yielding promising results, sometimes even better than traditional therapy. It is tested in cases such as anxiety or depression. In Mential we are committed to a hybrid model, combining online therapy with specialists (who have already demonstrated the same results as face-to-face therapy in most cases) and digital therapy. In this way, we combine the proximity of traditional therapy with all its benefits, adding the rigor and flexibility that technology and information analysis allow us to offer the best treatment at all times.

It's very easy, the moment you decide to enter the program we designed for you, you just have to pay online with your card and we'll send you the information to register. Whether from your computer, your mobile phone or your tablet, you can enter with your password and you will see everything about your supervisor, your objectives, your plan, appointments and your first exercises. Start now by doing our questionnaire to assign you the program that best suits you.

Of course. In Mential we strictly comply with the requirements of data protection law. The content of the sessions is absolutely private between you and your psychologist. You can see more details in our Privacy Policy.

At Mential, we use an integrative approach, that is, we combine evidence-based approaches, techniques and exercises that have demonstrated efficacy for a wide variety of mental health problems. This includes Cognitive Behavioral Therapy (CBT), third-generation therapies, or mindfulness. We adapt the routes to work for you, incorporating digital exercises to train specific skills that you can use between sessions.

Cognitive Behavioral Therapy (CBT) is a clinically validated form of treatment for a variety of behavioral health problems. With CBT, the therapist will work with you to explore what you're feeling and develop coping mechanisms. At Mential, we adapt routes to work for you, incorporating digital exercises to train specific skills that you can use between sessions.

There are some insurances that include therapeutic services. If this is the case for you, then you can request that we issue you the bill to send it to the insurance company and get your refund. However, only completed sessions for the month will be included in the reimbursement documentation. If your insurance does not cover psychological treatment, you can ask them to do so and also send us your request to contact them at [email protected]. In any case, the decision will always be an insurance one, we cannot guarantee that they will include our program.

Although each case has its own characteristics and needs, in Mential programs always have several stages that last around 6 months:
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Personalized Discovery and Evaluation.
In the beginning, you'll work closely with your highly qualified psychologist. Through video conferencing, chats and exercises, you will immerse yourself in a process of discovery to understand your emotional challenges and we will set personalized goals for your transformation journey. Understanding you and being understood by us will be fundamental to your change process.

Integrative Therapy and Practical Tools.
In a second phase, we will dive into our integrative therapy model that combines approaches that have demonstrated efficacy and advanced technology for optimal results. We'll work together to explore a variety of techniques, from cognitive behavioral therapy to mindfulness or nutrition and exercise routines. We'll provide you with practical tools to manage your emotions, overcome triggers of anxiety and depression, and cultivate greater emotional balance in your daily life.

Consolidation and Planning for the Future.
In this part of the main program, we'll help you consolidate the positive changes achieved so far. We will work on planning for the future and identifying sustainable strategies to maintain your long-term emotional well-being.

Follow-up.
We usually give a period of three months to fully consolidate what we have learned and to keep in touch for any help you need. During this period, you'll be able to keep in touch with a team of specialists if you need it, but you'll have all the tools you need to follow up on your own.

Yes, of course, unless for a greater cause beyond our control. The program will be carried out with the same professional as the supervisor, so that they can know your case in depth and it will be with him that you will have the therapy sessions. In any case, in Mential your program will be holistic, so you will also work with other professionals such as nutritionists, trainers, coaches and others. If you want to change, because sometimes this involves personal connections, you can do so at any time by requesting it at [email protected]

It is an innovative program that works with short-term objectives and encourages long-term personal growth.
We are looking for patients who are committed to their change process. Our program, to be effective, requires routines and attendance at appointments with specialists.
In the early stages of the program, engagement should be daily, dividing your time between exercises, videos, quizzes and tasks that you can do from home in a short time.
You will also have several sessions with your specialists that you will have to book in advance and usually last between 20 and 60 minutes, depending on the specialist. Normally the minimum is one session a week with your psychologist.
It is important not to abandon therapy at this stage in order to guarantee success in the therapeutic process, since although you will surely feel better, it is important to consolidate your achievements and develop future strategies.

Depending on your symptoms and your situation, we recommend a type of program that is right for you and it will always be supervised by a therapist and will have an associated team of specialists. If your route doesn't include videoconference sessions, your specialists don't think they're necessary, but of course, they can help you feel more comfortable. If that's the case, you can always add sessions to your program and schedule them from our platform.

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Mential is made up of a multidisciplinary team of registered health psychologists, psychiatrists, nutritionists, trainers, coaches who have a common mission: to work on your well-being.

Get in touch with us through our chat or send us an email to [email protected]. We will get back to you as soon as possible. You can also leave us your questions about what you feel on our page Psychological Help.